RETURN & REFUND POLICY

Thank you for purchasing from our website. Please read this policy carefully before making a purchase.

1. Nature of Products

All products sold on this website are digital products (ebooks and downloadable resources).
No physical items are shipped.

2. Returns

Due to the nature of digital products, returns are not applicable once the product has been successfully downloaded or accessed.

3. Refunds

Refunds are generally not provided for digital products once the payment is completed and the download link is delivered.

However, refunds may be considered in the following cases:

  • Duplicate payment made by mistake

  • Technical issues that prevent access to the product

  • Payment deducted but product not delivered

4. Refund Request Duration

Refund requests must be raised within 24 hours of purchase by contacting our support team.

Requests made after this period will not be entertained.

5. Refund Processing Time & Mode

  • Approved refunds will be processed within 5–7 working days

  • Refunds will be credited to the original mode of payment used during purchase

6. Contact for Refund Support

For refund-related queries, please contact:

Email: shihaulhaq1@gmail.com
Business / Trade Name: trulyhelpi

7. Policy Updates

We reserve the right to modify or update this Return & Refund Policy at any time without prior notice.
Any changes will be reflected on this page.